Notice

GDPR-style Notice

AxenHub is based in Japan. GDPR may apply in certain situations (for example, when individuals in the European Economic Area interact with our services). This page explains GDPR-style rights and principles in a neutral, informational format.

1. Controller

AxenHub G.K.

  • Address: 1-8-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
  • Phone: +81 3-6700-1842
  • Email: hello@axenhub.digital
  • Business ID: JP-AXH-2026-0214

2. Categories of data

We may process:

  • Identity and contact data (name, email, optional phone, message text)
  • Technical and log data (IP-derived region, device/browser, request logs)
  • Cookie and preference data (as described in Privacy Policy)

3. Purposes

  • Respond to inquiries and provide educational information
  • Provide and improve learning materials and templates
  • Maintain security, prevent abuse, and ensure website stability
  • Record-keeping for continuity and service quality

4. Lawful bases (when GDPR applies)

We may rely on:

  • Consent (e.g., consent checkbox for form submissions where required)
  • Contract (steps prior to a contract when you request information or services)
  • Legitimate interests (security, fraud prevention, and continuity of service), balanced against your rights
  • Legal obligations (where required by applicable law)

5. Data subject rights

Where GDPR applies, rights may include:

  • Access — request a copy of personal data we hold about you
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion, where applicable
  • Restriction — request limitation of processing in certain cases
  • Portability — receive data in a structured, commonly used format (where applicable)
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — where processing is based on consent

6. How to exercise rights

Send a request to hello@axenhub.digital with enough information to verify your identity. We may ask follow-up questions to prevent unauthorized disclosure.

7. Processors and DPA approach

We may use service providers (processors) for hosting, email delivery, and infrastructure. When GDPR applies, we aim to use contractual safeguards and access controls aligned with data protection principles.

8. International transfers

Personal data may be processed outside your country. Where GDPR applies, we use safeguards intended to support appropriate protection (which can include contractual clauses and security measures).

9. Retention

We keep data only as long as needed for the purposes described. Retention can vary by category (inquiry history, logs, preferences). See Privacy Policy for more detail.

10. Complaints

Where GDPR applies, you may have the right to lodge a complaint with your local supervisory authority. We encourage contacting us first so we can address your concerns.

Effective date: February 14, 2026

Related

This notice is informational and reflects GDPR-style principles for transparency.